At IBpromC, we strive to provide our clients with the highest quality service and digital advertising products. However, we understand that there may be situations where you may request a refund or return. This policy outlines the conditions under which refunds and returns are granted for our services.

General Policy:

• Due to the digital nature of our services, all sales are final. Refunds will not be issued for services already delivered or partially delivered.
• If you are unsatisfied with the performance of an advertising campaign, please contact us within 30 days of the campaign launch. We will work with you to optimize the campaign and improve its performance.

Exceptions:

• Technical Errors: In the rare event of a technical error with a service deliverable (e.g., incorrect landing page URL in an ad), we will promptly rectify the error and re-deliver the service at no additional cost. If the error significantly impacts the campaign performance, we may offer a partial refund on a case-by-case basis.
• Misrepresentation of Services: If there is a demonstrable misrepresentation of the services included in a purchased package, we will offer a full refund upon request.

Requesting a Refund:

To request a refund, please contact our customer support team.

Processing Time:

We will process your refund request within 10 business days of receiving your request. Refunds will be issued to the original payment method used for the purchase.

Contact Us:

If you have any questions about our Refund and Returns Policy, please feel free to contact us.

Please note: This policy is subject to change at any time without prior notice. We recommend checking this policy periodically for updates.